Privacy Policy

1. Scope of this policy

This Privacy Policy applies to writtenworlds.net, direct service inquiries, Written for You personalized reader books and memberships, account registration and profiles, author inquiries, newsletter signup, the Project Cart, Stripe checkout, Book Spotlight requests, and creative materials or reading preferences uploaded or submitted for review or service delivery.

2. Information you provide

Depending on how you use Written Worlds, we may collect your name, email address, account or profile information, selected service, project stage, target word count or project scope, story or project summaries, book titles, pen names, author bios, book descriptions, genre and audience information, ISBNs, ASINs, external purchase links, cover images, other submitted creative materials, author rights confirmations, newsletter preferences, customer-support messages, discount-code use, order and payment status, and the legal-policy versions you accept or acknowledge.

For Written for You personalized reader books, we may also collect purchase-path selection, requested word-count tier, scheduling or VIP Priority request, genre and subgenre, age category, tone or mood, themes, setting preferences, character preferences, content you want included or avoided, ebook-format preference, paperback interest, special notes, production status, delivery status, and related fulfillment records.

3. Accounts and authentication

Supabase may process authentication information, account identifiers, profile records, author-application records, order records, contact submissions, reader-service records, and newsletter records for Written Worlds. Password authentication is handled through Supabase; Written Worlds does not store plaintext passwords.

4. Checkout and payment information

Stripe handles payment-card and payment-method details. Written Worlds may receive a customer name and email, billing details supplied through Stripe, Stripe customer, subscription, invoice, checkout-session, or payment identifiers, payment status, service selections, membership status, subtotal, upgrades, discount, total paid, refund or dispute status, and accepted Terms of Use and Refund Policy versions. Written Worlds does not directly store full payment-card numbers.

5. Reader fulfillment and delivery records

When personalized reader fulfillment is active, Written Worlds may maintain records showing the request date, accepted scope, target length, production status, revision status, delivery date, delivery-link status, VIP Priority status, renewal or entitlement period, and whether a monthly entitlement has been used. Private download systems may log access or expiration information needed to deliver files securely and troubleshoot delivery.

6. Email and communications

Written Worlds may use Resend or another approved provider for inquiry delivery, customer confirmations, owner notifications, project follow-up, renewal or cancellation communications, order communications, delivery messages, and newsletter delivery when you subscribe. Providers may process message, recipient, delivery, and diagnostic information needed to send and protect those communications.

7. Hosting and technical records

Vercel and related infrastructure may process IP addresses, device and browser information, requested pages, referring pages, dates and times, error logs, and security or performance information needed to operate and protect the site.

8. Meta Pixel and advertising measurement

When you permit marketing tracking through Privacy Choices, Meta Pixel may collect or receive browser, device, page-view, referral, campaign, and website-event information. Events may include PageView, Lead, InitiateCheckout, and Purchase when those actions occur. Meta may use this information for advertising measurement, audience creation, attribution, and ad delivery under Meta's policies.

Written Worlds does not send manuscript text, personalized reading preferences, content boundaries, project summaries, full payment-card numbers, or other sensitive creative content to Meta. Marketing tracking remains disabled until you permit it, and it is not necessary for core site functionality.

9. Cookies, local storage, and similar technologies

Necessary technology supports Project Cart persistence, authentication or session functionality, security, your saved privacy preference, and essential site operation. These functions may operate without marketing permission because they provide requested site features.

Marketing technology includes Meta Pixel, advertising measurement, campaign attribution, and related nonessential tracking. Marketing is off by default. You may accept or reject it and change your choice later through the footer's Privacy Choices control.

10. How information is used

We may use information to respond to inquiries, prepare quotes, review reader preferences, determine eligible scope and scheduling, create and deliver personalized reader books, manage memberships and entitlements, process and document orders, manage VIP Priority capacity, prevent fraud and abuse, provide customer service, maintain project and delivery records, send requested newsletter communications, review author submissions, operate approved Book Spotlight services, improve website performance, measure advertising when permitted, and meet accounting or legal obligations.

11. Information sharing

Information may be shared with service providers that support current operations, including Supabase for authentication and database services, Stripe for payments and recurring billing, Resend for email, Vercel for hosting, print or file-delivery providers when used for an approved order, and Meta only when marketing tracking is permitted. If you choose an Amazon or other retailer link, that external provider receives information according to its own practices. Information may also be shared with professional advisers or authorities when reasonably necessary or legally required.

Written Worlds does not sell personal information for money. Enabling marketing tracking may disclose limited browser and website-event information to Meta. External retailers and other providers maintain their own privacy practices.

12. Manuscripts, reading preferences, and creative materials

Ownership of customer-submitted manuscripts, covers, metadata, images, and other customer-owned creative materials remains with the author or customer. Submission does not transfer copyright in those customer-supplied materials. Personalized reader preferences and content boundaries are used to review and deliver the requested service and should not be submitted with unnecessary sensitive personal information.

The ownership of a resulting Written for You personalized reader book is governed by the Terms of Use and applicable service agreement. Public display of customer-submitted material or private reader preferences requires permission or another valid basis.

13. Retention

Information may be retained as reasonably necessary for project completion, membership administration, delivery, customer service, accounting, taxes, payment disputes, fraud prevention, legal compliance, recordkeeping, and enforcement of agreements. Retention needs vary by record, and deletion may not be immediate or universal. Expired delivery links may be disabled before associated business records are deleted.

14. Privacy choices and requests

You may request access to, correction of, or deletion of appropriate personal information; unsubscribe from newsletter communications; withdraw future marketing consent through Privacy Choices; or ask about privacy practices by emailing written.worlds.exist@gmail.com. Identity verification may be required, and some records may be retained where legally or operationally necessary.

15. Children

Written Worlds services are sold to adults and the site is not directed to children under 13. Children should not directly submit personal information or reading-preference forms. An adult purchaser, parent, guardian, author, educator, publisher, or other authorized adult should manage requests involving children's or middle-grade books. Do not submit a child's unnecessary personal details, private contact information, precise location, or other sensitive information as story preferences.

16. Security

Written Worlds uses reasonable administrative, technical, and organizational safeguards appropriate to current operations. No website, email system, database, download link, or payment service can promise perfect or breach-proof security.

17. International visitors

Information may be processed in the United States and by service providers operating in other locations. Those locations may have data-protection rules different from the rules where you live.

18. Policy changes

Written Worlds may update this policy as services and legal requirements change. When material changes are published, the effective date and version shown above will be updated and a new marketing preference or other acknowledgment may be requested when appropriate.

19. Contact

Privacy questions and requests may be sent to written.worlds.exist@gmail.com.